We are pleased to offer FREE mainland UK courier delivery to orders above £70
| Order Value / Weight | Service | Price | Delivery Time |
|---|---|---|---|
| Under 300g | Royal Mail 2nd Class | £3.99 | 3-5 days from despatch |
| Orders Under £70 | Courier 48 Tracked & Signed For* | £6.50 | 3-5 days from despatch |
| Orders Over £70 | Courier 48 Tracked & Signed For* | FREE | 3-5 days from despatch |
*A Delivery Surcharge of 50 pence + VAT may apply to delivery's in the London Congestion Charge Zone. Delivery charges are calculated during checkout. In some very rare cases, certain UK post codes may be subject to further P&P charges and customers. We will contact you with a revised delivery charge if applicable before we process your order.
** A delivery surcharge of £3.50 applies to any order containing an Age Restricted Product due to Age Verification Processes
Text delivery notifications on Courier 48 orders - see below details**
| Order Value / Weight | Service | Price | Delivery Time |
|---|---|---|---|
| Under 300g | Royal Mail 2nd Class | £3.99 | 3-5 days from despatch |
| Orders Under £70 | Courier 48 Tracked & Signed For* | £6.50 | 3-5 days from despatch |
| Orders Over £70 | Courier 48 Tracked & Signed For* | FREE | 3-5 days from despatch |
**SMS Notifications
In order to bring a better delivery experience, we have teamed up with our couriers enabling our customers to have more control over their deliveries.
Our couriers offer interactive delivery options. Once your order has been handed over to them, they will send you an email or text to inform you when they plan to deliver your parcel. If this is not a convenient time, you will be able reschedule the delivery for a different day or to a different address such as a neighbour or a post office.
All customers will be kept up to date with the progress of their delivery and will be notified either by email or SMS on the day of dispatch, on the day of delivery and with a pre-delivery notification advising of their one hour delivery slot.
Please make sure that your email & phone number are correct when checking out to benefit from this service.Click here for full delivery information
Returns
30 Day Money Back Guarantee
At Cake Stands we are proud to provide an excellent customer service and total satisfaction in our products. As such if for any reason you are not completely satisfied with your purchase you can return it to us within 30 days of receipt for a full refund.
All we ask is that your item is returned to us in an unused, undamaged re-saleable condition, with all original packaging and labels. Simply contact us either by email or phone before returning your item to let us know your intentions, and return it to us within 30 days of receipt. Unauthorised returns (those that we have not been made aware of) will not be processed.
We recommend you use the original packaging and a tracked service to send your order back to us, and that you pack your item securely. Unfortunately we will not be able to refund you if it arrives back to us broken.
Please note that returns for undamaged/ not faulty items are sent at your own cost and our delivery charges unfortunately cannot be refunded.
